Frequently Asked Questions

CyberEco is a human-centered digital ecosystem for conscious, connected, and sustainable living. We build applications that help you manage shared finances, engage with communities, and connect with others in meaningful ways — all on a foundation of digital sovereignty and privacy.

Yes. Everything currently available in the Hub is free, and the data layer packages are open source (Apache-2.0). We believe in providing accessible tools for everyone. Optional premium features may be introduced in the future to support platform development, but core features will remain free.

Privacy is built into the architecture, not added as an afterthought. Permissions are checked on every data operation, your data is encrypted in transit and at rest, and you keep complete control: you can export your data at any time and request its deletion whenever you want. We never sell your information to third parties. Client-side encryption is on our roadmap.

Today the CyberEco Hub is live: your account, identity, privacy controls, and built-in expense sharing (the evolution of JustSplit). Somos (family roots), Demos (community governance), and Plantopia (smart gardening) are planned as the ecosystem grows.

Create a free account on the Hub, then explore your dashboard. From there you can manage your profile and privacy settings and start splitting expenses with friends right away.

It means your data belongs to you, not to apps. Every data type supports export and deletion, and there is no vendor lock-in to any provider — including us. Applications act as lenses on data you own, rather than silos that trap it.

Your CyberEco Hub account is a single identity for the whole ecosystem. Sign in once and access every application connected to the Hub — including third-party apps that integrate through our OAuth flow — without creating separate accounts.

Two-factor authentication is coming soon — it is not available to enable yet. When it ships you will be able to set it up under Security > Two-Factor Authentication using an authenticator app such as Google Authenticator or Authy. We will let you know when it is ready.

Use the “Forgot Password” link on the sign-in page. We will send a secure reset link to your registered email address.

We use industry-standard encryption in transit and at rest, secure authentication, strict security headers, rate limiting, and immutable audit logs. Every data operation goes through a permission check — access is never assumed.

Active session management is coming soon. You can already review recent account activity and immutable audit logs in the Security section. When session management ships you will be able to see every device signed in to your account and revoke any you do not recognize. In the meantime, changing your password ends other sessions.

We honor your right to erasure. One-click self-service deletion is coming soon; until then, email info@cybere.co from your account address to request deletion. Your personal data is then permanently removed from our servers within 30 days. Some anonymized usage data may be retained to improve our services.

Open My Data in the Hub. You can download all of your data in standard formats (JSON, CSV) at any time — for backup, or to take it somewhere else. Your data is yours.

You do. Data belongs to users, not apps — it is the first tenet of the platform. Apps in the ecosystem are lenses on data you own, and you can export it whenever you want and request its deletion at any time.

Yes. GDPR compliance is built into the platform: data export, account deletion, consent management, and audit trails are core features rather than legal checkboxes.

CyberEco works on all modern browsers, including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser updated to the latest version.

Not yet. The Hub is a responsive web application that works well in mobile browsers on iOS and Android. Native mobile apps are not currently available.

Not yet — an internet connection is required for most features today. Offline-first operation is a core design goal of our data layer, and full offline support with sync is on the roadmap.

Yes. The Hub exposes a REST API, and the Developer Portal lets you register your own applications and integrate through OAuth. See the documentation site for the full API reference.

The Hub supports English and Spanish, and light and dark themes. You can change both in Settings; the theme follows your system preference by default.

Create an expense group, add members and expenses, and the Hub automatically calculates balances — who owes what to whom. You can split equally, by percentage, or with exact amounts.

Each expense group has its own currency. USD, EUR, GBP, MXN, CAD, ARS, COP, BRL, and JPY are currently supported, with more currencies and conversion support planned.

The Hub tracks balances but does not move money. After paying through your preferred method (bank transfer, cash, PayPal, etc.), record a settlement and the balances update automatically.

Yes. Expense groups keep trips, households, or events separate — each with its own members, expenses, currency, and balances.

JustSplit was CyberEco’s original expense-sharing app, and it proved that useful software does not need to exploit its users. Its features now live inside the Hub as the built-in Expenses experience.

Everything currently available in the Hub is free. In the future, optional premium features may help sustain development — with clear pricing and no hidden fees. Core features will stay free.

No. There is nothing to pay for today, and we do not collect any payment details.

CyberEco's data layer is open source (Apache-2.0) and community-driven. You can contribute code, improve documentation, help translate, or report issues — visit our Community page and the GitHub organization to get started.

Open an issue on GitHub. Well-described issues help us prioritize and fix things faster.

CyberEco is community-supported. Email info@cybere.co or open a GitHub issue. For general inquiries, write to info@cybere.co — see the Contact page for all channels.

Email info@cybere.co directly. Please do not open a public GitHub issue for security vulnerabilities.